Returns & Exchanges
At COOFANDY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all items in original condition. If your fashion choices don't fit perfectly or meet your expectations, our streamlined process ensures a hassle-free resolution.
Initiate Your Request
Log in to your account and visit the 'My Orders' section to select the items you wish to return and obtain a Return Authorization.
Prepare the Package
Place the unworn, unwashed items with original tags still attached into the original packaging to ensure they are protected during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing